Serving healthcare workers since 1957

OHHA Course Mentors

Julie Hoeflaak

Julie has worked in Healthcare for the past 11 years.

She currently works at Hamilton Health Science (across all 5 sites-Hamilton General, McMaster Children’s Hospital, St. Peter’s, Juravinski Hospital and Cancer Centre and West Lincoln Memorial). Julie’s current position is CSS Leader/Trainer. She is responsible for all education, training, orientation, etc. for Environmental Services, Transportation and Nutrition Services Staff.

Julie holds a position on the Executive Board of the OHHA and is currently the OHHA Education Chair.

Lori Bowerman

Lori has been employed at Peterborough Regional Health Centre for the last 36 years. She has held the position (s) of Food Service Supervisor: Housekeeping Supervisor: Space, Projects, and Planning Coordinator and currently Facilities and Grounds Supervisor. In her current role she is involved in Capital Projects planning, CSA cleaning in health care settings during and after renovations, moves in the health care setting and green initiatives.

Lori has been an active Member of the OHHA since 1988, having held the position of Treasurer, Chair and Past Chair on the Executive of the OHHA. Lori played an integral role in editing/revising/amalgamating the OHA EVS Level One and Two Courses into the current EVS Leadership Program.

She is currently the Mentor for our HSK Methodology Course and EVS Leadership Program.

Lori graduated from Ryerson University in Food & Nutrition with a Bachelor of Applied Science degree.

Lori believes in life long learning.

Glennda Kaufmann

Glennda Kaufmann has worked in long-term care for over 43 years and is currently the Director of Environmental Services at peopelCare in Tavistock.

Glennda has been a Mentor for the EVS Front Line Course since created and is one of the authors.

Glennda has been an active Member of the OHHA, having held the position of Regional Chair, Vice Chair and Chair on the Executive of the OHHA.

Pat Dorff

Patricia Dorff worked in the healthcare for 28 years (MICS Group of Health Services) her last 15 years she was the Manager of Environmental Services (housekeeping, laundry & maintenance). She is a graduate of the Canadian Laundry and Linen Institute Course at the University of Guelph. Pat has written units and lessons for the OHA’ s Executives Housekeepers and the Housekeeping Supervisors Course and is the author of the OHHA Laundry and Linen Technology Course.

Pat was an active OHHA Member and held a position on the Executive Board of the OHHA for over ten years. In Pat’s retirement she continues to Mentor students and contribute to content of the Course.

Fran Barclay

Fran Barclay has worked in the Health Care system in Acute and Long Term Care Facilities for over 39 years. Certified by both the Ontario Healthcare Housekeeping Association and Canadian Administration Housekeeper Association.

One of the founders of the Front Line Worker Course.

Have a question you would like to ask?

We are available to answer any questions you may have and encourage you to contact us through email or phone at your convenience.